IT/AV Technician
Full-Time

Post

Road America is looking for a full-time IT/AV Technician to assist with technological transformation efforts at America’s premiere road course facility. This position would report to the IT Supervisor and would be an essential part of delivering technology resources to support business needs. 

Key Responsibilities, but not limited to:

  • Setting up end-user-compute resources (Desktops, Laptops, Peripherals, Mobile Devices)
  • Configuring, Maintaining, & Troubleshooting computer hardware & software
  • Maintaining & upgrading local networks to ensure reliability and performance
  • Assist with maintaining a strong Information Security posture for the organization
  • Provide orientation & guidance to users on using hardware & software resources 
  • Ensuring consistency of deployment practices for new hardware & software resources
  • Maintaining, troubleshooting, and upgrading AV resources (Indoor & Outdoor PA systems, projectors, bigscreens, etc)
  • Facilitating connectivity for track renters and sanctioning bodies (audio & video feeds, wired & wireless Internet connectivity, and presentation resources)
  • Running & removal of temporary data, audio, and video cabling as needed to support various events at our facility
  • Assisting with technology refresh & rehabilitation projects

Qualifications: 

  • Must be at least 18 years of age and have the ability to work in a fast paced environment
  • Proven experience in the IT industry
  • Excellent analytical and problem-solving/troubleshooting skills
  • In-depth understanding of numerous disparate technologies that need to interact with one another
  • Knowledge of Information Security principles 
  • Experience with LAN/WAN technologies
  • Experience with desktop/end-user support
  • Experience with Point-Of-Sale systems preferred
  • Preferred extensive Experience with Microsoft Active Directory & Group Policy
  • CompTIA A+, Net+, and Security+ (or better) preferred 

Work Environment/Physical Requirements:  

While performing the duties of this job, the employee is regularly required to, sit, stand, talk, hear, and use hands.  The employee is subject to the outside environment conditions such as cold weather or extreme heat.  Also, subject to noise and fast-moving objects. Must have the ability to lift at least 50 lbs. occasionally.

Hours: 

Hours will vary depending on the need, but the individual will need to be flexible and be able to work weekends on a periodic basis to support our weekend-based race events such as Indycar, Nascar, IMSA, etc.

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