Road America is seeking an individual to fill the full-time season position of event assistant. This individual would assist with various aspects of event delivery that may include, planning, set up, facilitation, and tear down of our many diverse events. These vary in size and type, from sanctioned race events to custom group adventures like go-karting, geocaching, and other exciting events. Basic mechanical skills are a plus and a strong passion for customer service is a requirement. The candidate should have a positive friendly attitude and be capable of face to face customer interaction.
Key Responsibilities, but not limited to:
Duties may include assisting with the delivery of events, developing working relationships with existing team members, and assisting as necessary. A basic understanding of the general operation and maintenance of vehicles which could include golf carts, go-karts, motorcycles, utility vehicles, etc. Duties also include working outside in all types of conditions and could often include strenuous activities like bending and lifting.
Candidate must be at least 18 years of age and have a valid driver’s license. This individual shall have good communication and organizational skills. They must be resourceful and troubleshoot problems as they arise. Ideally, the candidate has experience in event coordination, has an enthusiasm for motorsports, is a fast learner and strong communicator, able to work alone or with others, has a desire to learn about the company and its history, and has the ability to develop strong relationships with customers and staff.
Work Environment/Physical Requirements:
While performing the duties of this job, the employee is regularly required to, sit, stand, talk, hear, and use hands. The employee is subject to the outside environment conditions such as cold weather or extreme heat. Also, subject to noise and fast-moving objects. Must have the ability to lift at least 25 lbs. occasionally.
Hours can be long and vary by week and event type. The candidate must be willing to work days, nights and weekends on occasion to support events. This hourly position is scheduled as needed and based on business volume.