Director of Finance
Road America is looking for a dynamic finance director with a proven track record of success to oversee financial planning and accounting operations.
Human Resource Manager
Road America is seeking an individual to fill a mid-level full-time position as a Human Resources Manager. This position is responsible for talent management & recruitment, which involves scouting prospective candidates, job fairs, conducting interviews with qualified applicants, establishing an onboarding process for new hires, and conducting new employee orientation. This role will oversee staffing policies, improve employee retention, and motivate staff through creating employee wellness initiatives.
Responsible for leading our marketing team and guiding the marketing efforts for all aspects of Road America’s business, the ideal candidate will be a hands-on leader who applies marketing and project management knowledge to achieving the company’s business objectives and meeting the needs of our diverse stakeholder groups. An existing interest in and knowledge of motorsports is welcomed but not required.
Key Responsibilities include, but are not limited to:
Customer Service Lead
Road America is seeking an individual with a passion of motorsports to grow with our organization and fill as full-time Customer Service position. As one of our Customer Service employees, you ensure that each customer receives outstanding service by answering their calls and maintaining an upbeat, can-do attitude. You accurately enter, process, and ship customer orders in a timely manner.
The Admissions Staff is responsible for greeting customers as they enter the facility, scanning their tickets or selling tickets, answering any questions our customers have, and providing the best customer experience possible.
Key Responsibilities, but not limited to:
Being a Camping Attendant at Road America is a fun and exciting experience. The Camping Attendant are a public relations liaisons for Road America and are often the first faces to greet our customers, acquaint campers with track activities, and answer questions on local amenities.
Key Responsibilities, but not limited to:
Corner Worker (Flagger)
The Course Observer position is responsible for the safety of the track participants and safety crews when they are on track. Providing our customers with a safe environment and assisting with emergencies as needed. This is a part-time seasonal worker from April – November.
The Call Center Representative position is responsible for inbound and outbound calls. These individuals will be answering the incoming calls to our 800 number and also building relationships with our customers by reaching out throughout the year.
Family Fun Zone Worker
The Family Fun Zone worker position is responsible for assisting at the Family Fun Zone five weekends a summer. This is a part-time seasonal worker from June – August.
Golf Cart Attendant
The Golf Cart Attendant position is responsible for greeting customers, selling, and ensuring the safety of our customers. This is a part-time seasonal worker from April – September.
This position is responsible for ensuring the property is at its best for our customers along with maintaining the facility buildings. This is a full-time seasonal worker from April – October.
The Security Officer position is responsible for ensure safety in a number of different areas and conducting routing patrols. The Security Officer assumes a proactive role in keeping the facility safe. This is a part-time seasonal worker from April – September.
The Hospitality host position is responsible for greeting customers, serving food, servicing drinks, and cleaning during events. This is a part-time seasonal worker from April – September.
The Hospitality host position is responsible for greeting customers, serving food, serving drinks, and cleaning during events. This is a part-time seasonal worker from April – September.
This position is responsible for cleaning and stocking restrooms and trash removal This is a part-time seasonal worker from June-September for all public race weekends.
Road America is seeking a student or recent graduate with a desire to obtain hands-on Marketing experience in the sports business. The intern will assist the Director of Marketing during the season assisting with ticket sales, literature distribution, advertising, proposals, sponsor relations, sponsorship sales, event ambassadors representing the company in a positive manner; and various responsibilities during race weekends.
Road America is seeking an individual to fill a seasonal Programs/Karting Assistant. This individual shall assist with various aspects of event delivery which will include, planning, set up, facilitation, and tear down of our many diverse events. These vary in size and type, from sanctioned race events, to custom group adventures like go karting, geocaching and other exciting events. Basic mechanical skills are a plus and a strong passion for customer service is a requirement. Candidate should have a positive friendly attitude and be capable of face to face customer interaction.
Road America is seeking an individual with a passion for motorsports to be part of the Paddock Shop team. This position is responsible for greeting customers and assisting them with store sales. This is a part-time seasonal worker from May-October with opportunity for occasional Nov-April hours.
The Road America Motorcycle School (RAMS) is designed to be the pinnacle program for those seeking an introduction to the world of motorcycling. The facilities and equipment at Road America are second to none, and so are our RiderCoaches. As Road America RiderCoaches, we are not providing just a means to a class “M” endorsement for participants; we are creating a positive experience that will be remembered for years. Each participant will be treated as a valued customer and respected, regardless of their actual riding ability.
The Safety worker position is responsible for ensuring a positive experience for our customers and spectators, assisting them and providing services as needed. Providing our customers with a safe environment and assisting with emergencies as needed. This is a part-time seasonal worker from April – October.